Legal
Privacy Policy
Your privacy matters. This policy explains what information Nexus Property Management collects, how we use it, and the choices you have.
Last updated: November 2026
Information We Collect
Information you provide directly
When you fill out our consultation form, request a quote, or otherwise communicate with us, we may collect your name, email address, phone number, property address, and the number of rental units you own or manage. This information is used to respond to your inquiry and provide property management services.
Information collected automatically
Like most websites, we may automatically collect limited technical data such as your IP address, browser type, device type, and pages visited. This data is used for analytics, site optimization, and security purposes.
Tenant information
When we manage a property on your behalf, we collect tenant application information — including credit reports, background checks, eviction history, and income verification — as part of our standard screening process. This data is collected with tenant consent and handled in accordance with applicable fair housing and privacy laws.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide property management services you have requested
- Screen tenants and process rental applications
- Coordinate maintenance, repairs, and vendor services
- Communicate with you about your property and account
- Comply with legal obligations and protect against fraud
We do not sell your personal information to third parties. We may share information with service providers (such as maintenance vendors, screening services, and payment processors) only as necessary to deliver the services you have requested, and only under appropriate confidentiality agreements.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Tenant screening records are retained in accordance with applicable federal and state fair housing and recordkeeping requirements. You may request deletion of your personal information at any time, subject to legal retention requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable law.
Third-Party Links
Our website may contain links to third-party websites (such as listing platforms, payment processors, or partner services). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are directed toward property owners and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have questions about this privacy policy or our data practices, contact us: